Privacy Policy

Effective Date: 2025.01.01.
Data Controller: Wadam-Vill Kft.
Website: https://doversolution.com
Application: DoverCheck (available on Google Play)
Registered Address: 6500 Baja, Budai Nagy Antal utca 36.
Email: info@doversolution.com
Phone: +36 30 216 6987

Wadam-Vill Kft. (hereinafter: the Data Controller) as the operator of www.doversolution.com and the DoverCheck mobile application, hereby publishes the following Privacy Policy. This document explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and relevant Hungarian laws, particularly Act CXII of 2011 on the Right of Informational Self-Determination and Freedom of Information.

By accepting this policy, you consent to the data processing described herein.

1. Specific Data Processing Activities

a) Purchasing via Webshop

  • Data processed: Full name, email address, phone number, billing address, shipping address.

  • Purpose: Order processing, delivery, invoicing, and customer communication.

  • Legal basis: Performance of contract between the User and the Controller (GDPR Article 6(1)(b)).

  • Retention period: 8 years, based on Section 169(2) of the Hungarian Accounting Act (Act C of 2000).

b) Contact and Customer Support

  • Data processed: Name, email address, phone number, content of the message.

  • Purpose: Responding to inquiries, handling complaints, and customer support.

  • Legal basis: User’s consent (GDPR Article 6(1)(a)) and legitimate interest (GDPR Article 6(1)(f)) to maintain effective customer support.

  • Retention period: Until the case is resolved, but no longer than 90 days unless otherwise required by law.

c) Use of DoverCheck Mobile Application

  • Data processed:

    • Hardware ID (HWID)

    • Wi-Fi identifier (only temporarily for pairing; not stored)

    • Barcode scan data

    • Age verification responses (yes/no)

    • App version and crash logs

    • Location data for Wi-Fi (only if permitted by the user)

  • Purpose: Enable communication between the app and hardware, maintain functionality, and improve services.

  • Legal basis: Performance of contract (GDPR Article 6(1)(b)), and legitimate interest (GDPR Article 6(1)(f)) for diagnostics and service improvement.

  • Retention period:

    • App logs and device info: retained for max 30 days

    • Barcode and verification data: regularly anonymized or deleted

2. Data Processors

The Data Controller uses the following data processors, each under a GDPR-compliant processing agreement:

Web Hosting Provider

  • Name: Rackhost Zrt.

  • Address: 6722 Szeged, Tisza Lajos körút 41.

  • Purpose: Hosting of the website and application data.

Billing and Accounting

  • Name: Billingo Zrt. / Forint-Soft Kft.

  • Address: 1113 Budapest, Bocskai út 134-146. / 6500 Baja, Roosevelt tér 1.

  • Purpose: Issuing invoices and performing accounting tasks in compliance with law.

Online Payment Processors

  • Names: Stripe Inc., Barion Payment Inc.

  • Purpose: Secure processing of online credit/debit card payments.
    Note: We do not store credit card data — only transaction references are recorded.

Delivery Partners

  • Names: Magyar Posta Zrt. (MPL),  GLS General Logistics Systems Hungary Kft.

  • Addresses:

    • 1138 Budapest, Dunavirág utca 2-6. (MPL)

    • 2351 Alsónémedi, GLS Európa u. 2. (GLS)

  • Purpose: Delivery of ordered products.

3. Your Rights under GDPR

As a data subject, you have the following rights under GDPR:

  • Right of Access: You may request information about the personal data we process and the circumstances of processing.

  • Right to Rectification: You may request the correction or completion of inaccurate or incomplete data.

  • Right to Erasure (“Right to be Forgotten”): You may request deletion of your personal data when it is no longer needed or you withdraw your consent. Legal obligations (e.g., invoice retention) may override this right.

  • Right to Restriction of Processing: You may request a restriction of processing if you contest the accuracy or lawfulness of the data processing.

  • Right to Data Portability: You may request that your data be provided in a structured, commonly used, machine-readable format or transferred to another controller.

  • Right to Object: You may object to processing if it is based on our legitimate interests.

To exercise your rights, please contact us using the details provided above.

If you believe that your rights have been violated, you may lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH):

4. Data Security and Breach Notification

We ensure the security of your personal data using modern technical and organizational measures, including SSL encryption, firewalls, and restricted access control.

In the event of a personal data breach (e.g., unauthorized access), we will act in accordance with GDPR requirements and fulfill our notification obligations to NAIH and affected individuals if necessary.

5. Other Provisions

This Privacy Policy is governed by Hungarian law, in particular:

  • EU General Data Protection Regulation (GDPR)

  • Act CXII of 2011 on informational self-determination

  • Act CVIII of 2001 on electronic commerce

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