Terms & Conditions

Effective Date: 2025.01.01.
Company: Wadam-Vill Kft.
Website: https://doversolution.com
Registered Address: 6500 Baja, Budai Nagy Antal utca 36.
Company Registration Number: 03-09-134846
Tax Number (Adószám): 29202517-2-03
Email: info@doversolution.com
Phone: +36 30 216 6987

1. Scope of the Terms

These Terms and Conditions apply to all purchases made on https://doversolution.com. By placing an order, you agree to be bound by the terms set forth herein. These terms are governed by the laws of Hungary, particularly:

  • The Hungarian Civil Code (Act V of 2013)

  • Government Decree 45/2014. (II.26.) on the detailed rules of distance contracts

2. Products and Services

We manufacture and sell DoverCheck hardware, designed to assist retail stores in verifying the age of customers when purchasing age-restricted items.
We also provide the DoverCheck mobile application, available on the Google Play Store, which is used to operate the hardware.

3. Ordering Process

  1. Select the product on our website and add it to your cart

  2. Proceed to checkout and provide billing/shipping details

  3. Choose your payment method and complete the order

  4. Receive an order confirmation via email

  5. We will notify you once the product is shipped

4. Prices and Payment

All prices are in HUF and include VAT.
Accepted payment methods:

  • Credit/debit card (via Stripe or Barion)

  • Bank transfer

  • Cash on delivery

Invoices are issued digitally and sent via email.

5. Shipping & Delivery

Shipping is available within Hungary and the EU.
Estimated delivery time: 2–5 working days within Hungary.
Shipping costs are calculated during checkout.

Delivery Options:

In accordance with the government decree on postal services, we offer shipping via Magyar Posta Zrt. (Hungarian Postal Service). Pricing is regulated as follows:

  • Delivery to parcel locker, Posta Point, or post office: HUF 990 (gross)

  • Home delivery (0–10 kg): HUF 1,990 (gross)

  • Home delivery (10–20 kg): HUF 2,990 (gross)

  • Home delivery (20–40 kg): HUF 5,990 (gross)

Additional logistics fee: For deliveries via Magyar Posta, a logistics fee of HUF 3,000 (gross) applies on top of the shipping cost.

6. Right of Withdrawal

Under Government Decree 45/2014. (II.26.), you may withdraw from your purchase within 14 days of delivery, without providing a reason.

To exercise this right:

Important Notes:

  • You are liable for any diminished value from handling beyond necessary inspection

  • Return in original packaging is recommended, but not required

  • Refunds (including shipping) are issued within 14 days

  • We may withhold the refund until we receive the product or proof of return

  • Return shipping is paid by the buyer (unless the product is defective)

7. Warranty and Liability

Our hardware is covered by mandatory warranty periods as defined in Gov. Decree 93/2024. (IV.23.):

Product Price (HUF)Warranty Period
10,000 – 250,0002 years
Over 250,0003 years

The warranty begins on the delivery date.

To make a warranty claim:

  • Contact us at support@doversolution.com with your order number and issue description

  • If a defect is verified, we offer repair, replacement, or refund

Warranty excludes:

  • Improper use

  • Unauthorized modifications

  • External damage after delivery (unless proven otherwise)

8. Software Licensing (App)

The DoverCheck Android app is free and intended solely for use with authorized DoverCheck hardware.

You may not:

  • Reverse-engineer

  • Modify

  • Redistribute the app

We retain all intellectual property rights over the application.

9. Hosting Provider

Our website is hosted by:

Rackhost Zrt.

  • Address: 6722 Szeged, Tisza Lajos körút 41.

  • Email: info@rackhost.hu

  • Company Reg. No.: 06-10-000489

  • Tax Number: 25333572-2-06

10. Limitation of Liability

We are not liable for:

  • Loss of data or profits due to user misuse or negligence

  • Fines arising from improper use of the age-verification system

  • Delays beyond our control (e.g., courier delays, force majeure)

However, we cannot exclude liability for:

  • Personal injury or death

  • Damages resulting from intentional misconduct or gross negligence

11. Complaint Handling

Customer service contact:

Alternative dispute resolution:

You may also contact your local consumer protection authority (Fogyasztóvédelem) or use the EU Online Dispute Resolution platform:
https://ec.europa.eu/consumers/odr

12. Governing Law

These Terms are governed by the laws of Hungary. Legal disputes shall fall under the jurisdiction of Hungarian courts.

For data protection, see our Privacy Policy.

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